The Medical Assistance Transportation Program (MATP) provides non-emergency transportation services to Medical Assistance (MA) recipients to MA covered services within MATP's service area and schedule.
This includes transportation services to and/or from a medical facility, physician’s office, dentist’s office, hospital, pharmacy, or purveyor of medical equipment for the purpose of receiving medical treatment, medical evaluation, or purchasing prescription drugs or medical equipment.
An escort may accompany an individual if:
Transportation services include:
Ineligible Services:
MATP determines which transportation mode is the least expensive and most appropriate available to meet the needs of each consumer.
Any individual whose request for services has been denied, reduced, or terminated will receive written notification and information on their right to request a Fair Hearing from the Department of Human Services.
Community Action, Inc. (CAI) will take reasonable steps to provide timely and meaningful free language access for limited English proficient individuals participating in MATP.